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Thanks Vicky! We originally contacted Beazer who had no idea who manufactured windows and said our files were locked in a vault somewhere. My husband finally called a guy from Beazer who's been helping us with various problems for awhile now. He gave us the same info you did. We contacted MI Windows and they emailed the forms to fill out. Told us we'd have to pay 12.00 in s&h per window but we'd have to install them ourselves. Did you have to install yours and if so, was it difficult?

"We contacted Beazer first and they came out to inspect the windows- confirmed that it was chemical fog due to the seals being defective. Then we contacted the window company:

MI Windows & Doors, Inc.
650 West Market St
PO Box 370
Gratz, PA 17030-0370
(800) 949-3818
www.MIWD.com

Hope this helps!

"I noticed the fog and mold growing on our inner window panels too and I was wondering if anyone had the number to see if our warranty is still available. Thank You"

"Just thought I'd share a couple of issues we've had w/our home. You may want to be aware & check your house, too.

We built our home in 2004. Recently we noticed that our windows were showing signs of "chemical fog" -- or fog in between the 2 panels of glass due to damaged seals. When you look between the panels, along the seal, you'll see a bubbling or rippling effect. When I inspected the rest of the windows, 13 window panes had this same problem! Luckily they're still under warranty and the company will be replacing them within a month.

However, the window company was surprised to hear about this problem. They said that they had been aware of a problem and corrected it in 2002, but no windows made after 2002 should have this seal issue. They stated that perhaps our builders had bought the windows earlier & left them in storage before installing, so many windows might be defective.

You might want to check the seals on each of your windows-- upper and lower. If they're bubbling or rippling, it may be the start of a chemical fog problem for you.

The second issue is with our outside shutters. When it rains, the paint runs down the house. Beazer came out & inspected and agreed that they are defective. We're waiting for those to be replaced now, too.

Just thought I'd share these problems so that other residents can check their own houses for these problems & get them replaced if needed.."

"We have been in our house four years in August. The countertops in our kitchen, which are laminate not granite have white spots appearing on them, like the finish is wearing off in spots Has anyone else had this problem? I couldn't find any warranty information regarding countertops in my stuff from Beazer-just curious if we had any recourse regarding this."

To all my neighbors in Avalon.  My name is Jeff Farmer and the original Owner of Lot 252 for 5 years now. I am the Service Manager for A Air-conditioning and we are the HVAC company that put your Heat pump system in your new house.

I am seeing a lot of the 2003, 04 & 05 Heat pump condenser Coil's turning white and deteriorating. If yours is doing this then you are losing efficiency and your Heat pump can not Heat or Cool at it's Factory rating and you will see your power bill slowly go up as time go's by. This is caused by our wonderful fresh salty ocean air & Home Sprinkler Systems and the Chlorine in the water.

I can change this coil with the part under warranty and just a small fee for labor.
Please call our office at A Air-conditioning 843-448-3319.

We recently purchased a 2 year old home in Avalon. The second week we were there, in the middle of the night, all smoke detectors started going off. The only way to shut them off was to shut the circuit breaker. After having replaced all batteries, we turned the breaker back on only to find the detectors immediately started going off again. I read the earlier message on this board regarding the same problem and was wondering what was done to fix the problem If anything. We rented an Avalon home before we bought and had the exact same problem.

I have been in an ongoing battle with Beazer about my driveway for the last 10 months. My driveway has an awful discoloration, especially when wet. Beazer is trying to tell me it is natural . It is not. I had an independent guy come in to take a look at it . He agreed with me and said it was not natural but was caused when they brushed out the concrete. Apparently they used dirty brushes and the dirt incorporated itself into the concrete. It has gotten to the point where I filed a complaint with the Better Business Bureau and Horry County. I wanted folks to know if they have the same problem to complain to Beazer. Beazer's response to me was if we replace yours then others are going to want it fixed. That response is ridiculous and unacceptable.

Seventeen months after purchasing our new home in Avalon, the formica throughout the kitchen started to pop off. It happened in areas exposed to moisture as well as dry areas. Backsplashes peeled off the wall and edges popped up. The formica was clearly installed improperly. Beazer evaluated my claim. We went through a long process with three different evaluations and Beazer did accept some responsibility. They made a partial compensation payment. Still, this was a very time consuming and expensive situation. My out-of-pocket expense will exceed $1,000. No one should expect to replace counter tops after less than a year and a half. I just wanted to pass this on in case others have been affected

Date:   8/20/07             Topic:     Water Heaters                     Author:   Rob Pagliaro

The expansion tank over my water heater had to be replaced last week. Have any other owners experienced this same problem on a 7 year old water heater? Also, the plumber advised our water heaters only last 6 - 8 years and it should be replaced, but he has no evidence of it's need. Should I have it done or am I wasting my money?

Water heaters come in three categories (good, better, best). The good ones have a 6 year warranty, the better is 12 year, and the best has a lifetime warranty. You can believe that Beazer did not opt for the best. We are also in Avalon phase one (like Mr. Pagliaro) and our water heater finally died and sprung a leak about 3 months ago. The original Beazer water heater was always a piece of junk and we have had to replace both elements and both thermostats over the years. We decided to replace the water heater with the Whirlpool from Lowe's with a lifetime warranty. It is also crucial to replace the expansion tank because the rubber bladder inside deteriorates after several years (the expansion tank is the little tank that is over the water heater). Also, the original expansion tank Beazer installed was not the right size. The smaller 2 gallon expansion tank is only for water heaters UNDER 52 gallons. Beazer installed the smaller 2 gallon expansion tank on our 80 gallon water heater....that is why our pipes always rattled! As a side note, TWO of my neighbor's water heaters sprung leaks the same month that mine did (their houses are 7 years old also). When my water heater started leaking it shorted out one of the elements and started a small fire before the circuit breaker kicked off. My advice (for what it's worth) is to replace your original water heater around 6 years old whether it needs it or not, because it WILL start leaking sooner or later

Date:   8/26/07           Topic:     Smoke Detectors                     Author:   Phil Costantini

My smoke detectors although are hard wired from time to time will just go off and it always happens in the middle of the night. I turn off the breaker and they are fine but once I turn the breaker back on it might be ok for a week or 2 or a month then it happens again. I have changed all the battery's in the detectors as well. Is anyone else having this problem or had this problem and know why this is happening?

Date:   8/28/07           Topic:     Smoke Detectors                     Author:   Cindy Osborn

As for the smoke detectors, YES! We've had the same thing happen, on a couple of occasions. Always in the middle of the night. (Someone is home most of the day and it has never happened then.) We always go ahead and replace the batteries, even if they were just replaced at Daylight Savings time changes, then pop them back into place. Ours are hard wired also. So far that seems to correct the problem for awhile. Glad to know it is not just our system ... it was a bit unnerving. I would also be interested in hearing if others have had that issue, and if there is a reason for it. Thanks for bringing that up!

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